// YOUR DATA

DELETE YOUR DATA

You own your data. Here's how to wipe it from Sellisy any time.

YOUR RIGHT TO BE FORGOTTEN

You can delete your Sellisy account and all associated personal data at any time. This page describes how to do that and what happens after.

// CHOOSE YOUR METHOD

OPTION 01

Delete from your dashboard

  1. Sign in at sellisy.com/auth
  2. Go to Dashboard → Settings → Account
  3. Scroll to Danger Zone and click Delete Account
  4. Confirm by typing your email — deletion is queued immediately

OPTION 02

Email us directly

Can't access your account or signed up via a third-party login (Google, Facebook, Apple)?

Email [email protected] from the address tied to your account, subject "Delete my data". We confirm receipt within 48 hours and complete deletion within 30 days.

WHAT GETS DELETED

  • Your user account and authentication credentials
  • Your profile data (name, email, profile image)
  • Your stores, products, and uploaded files
  • Your customer lists, marketing campaigns, and analytics
  • Personal data on third-party services we use (Clerk, Brevo, Cloudflare R2)

WHAT WE KEEP (AND WHY)

A small amount of data is retained to comply with law:

  • Order records — buyer email, total, and date kept for 7 years to meet tax and accounting obligations. Identifying fields beyond that are anonymized.
  • Fraud prevention — minimal data needed to enforce previous bans (hashed email, IP) is kept for up to 2 years.

IF YOU BOUGHT FROM A SELLISY STORE

If you're a buyer (not a store owner) and want your data removed from a specific store, contact that store directly — store owners control their own customer data. If the store is unresponsive after 30 days, email [email protected] and we'll step in.

QUESTIONS?

[email protected] — we typically respond within 1-2 business days.

See our Privacy Policy for the full picture of how we handle your data.